With the rise of the gig economy and increased demand for delivery services, new small logistics companies are popping up everywhere in Singapore.
With so many couriers to choose from, which one offers you the best bang for buck for your needs?
Today we’ll be sorting out and introducing several couriers, ranking them based on these factors:
- Speed
- Parcel sizes accepted
- Delivery locations and distance
- Rates according to the above variables
Each courier also has its own waiting time penalty charge, so don’t make your delivery guy wait too long!
TL;DR: An Overview of All the Courier Services
| Best For | Courier | Starting Prices | Maximum Package Sizes Accepted (L x W x H) | Maximum Weight |
|---|---|---|---|---|
| Deliveries under 1 hour | Lalamove | $10 | 420 × 170 × 190cm | 2 tons |
| Budget/Price Sensitive Business Owners | EZIE | $2.90 | 2.3m x 1.2m x 1.2m | 500kg |
| Late-Night Deliveries | Ixpress647 | $7 | – | – |
| Non-Time-Sensitive Small Parcels | Ninja Packs | $3.20 | 470 x 330mm | – |
| Moving & Delivering Bulky Items | GOGOX | $9 | 7.5m x 2.3m x 2.3m | 5000kg |
| Heavy Items Above 5kg | Qxpress | $4.30 | W+L+H < 300cm | 30kg |
| Islandwide Deliveries | Grab Delivery | $5 | 160 x 120 x 100cm | 50kg |
| Supporting Inclusivity | Pickupp | $8 | W+L+H < 180cm | 30kg |
Best For Urgent Deliveries In Under 1 Hour – Lalamove
Lalamove has now become a popular courier partner amongst small independent businesses and e-commerce shops. They also boast one of the fastest islandwide delivery speeds in just 55 minutes for all delivery modes.
Users can manage and track their deliveries seamlessly through the Lalamove app, making things very convenient. Lalamove charges users a base fare (under 1km) and for the additional mileage cost per kilometre.
Pricing Structure
| Vehicle | Delivery Fee (Base fare + mileage) | Weight Limit | Parcel Size (L x W x H) | Additional Stop Charge | Extra Services |
|---|---|---|---|---|---|
| Motorcycle | $10 + $0.35/km | 8 kg | 40 x 25 x 25 cm | $3 | – |
| Car | $12 + $1/km (first 4km) + $0.45/km after first 4km | 20 kg | 70 x 50 x 50 cm | $5 | – |
| MPV | $19 + $0.50/km | 50 kg (or 25kg per item) | 110 × 80 × 50 cm | $6 | – |
| 1.7m Van | $30 + $0.50/km | 350 kg | 160 × 120 × 100 cm | $8 | Free driver’s help for moving |
| 2.4m Van | $38 + $0.50/km | 500 kg | 230 × 120 × 120 cm | $11 | Free driver’s help for moving |
| 10ft Lorry | $42 + $0.75/km | 1 ton | 290 × 140 × 170 cm | $11 | Refrigeration available |
| 14ft Lorry | $79 + $0.75km | 2 tons | 420 × 170 × 190 cm | $17 | Refrigeration available |
Do note that certain locations such as within the CBD, Tuas, and secured zones such as camps and airports will incur additional charges.
Best For Budget/Price Sensitive Business Owners – EZIE
EZIE allows online shop owners to fully integrate the courier with Lazada, Shopee, or Shopify stores. EZIE automatically imports all pending orders on your e-commerce platform to quickly select the most suitable courier.
It also boasts the cheapest rates for standard and express deliveries in Singapore, which is a great option for business owners looking to scale their business.
Pricing Structure
| Service | Speed | Price | Maximum Weight | Parcel Size | Additional Services |
|---|---|---|---|---|---|
| Economy Delivery | 2-4 days | $2.90 | 30 kg | L + W + H should not exceed 300cm. Greatest dimension not exceeding 150cm on any side. | Track & trace included. |
| Standard Delivery | 2-4 days | $2.90 | 30 kg | L + W + H should not exceed 300cm. Greatest dimension not exceeding 150cm on any side. | Track & trace included. |
| Express/Next Day Delivery | 1-2 days | $3.75 | 30 kg | L + W + H should not exceed 300cm. Greatest dimension not exceeding 150cm on any side. | Track & trace included. |
| Same-day Delivery | 4-6 hours | From $10 | 500 kg | Up to 2.3m x 1.2m x 1.2m | Support for food, beverages and cold goods |
| Instant Delivery | 1-3 hours | From $10 | 500 kg | Up to 2.3m x 1.2m x 1.2m | Support for food, beverages and cold goods |
Best For Late-Night Deliveries – Ixpress647
Suddenly remembered that you have an urgent letter to deliver?
Ixpress647 delivers small items under 1kg within 2 hours, giving you that peace of mind. Business owners can also consider joining their membership system to help you save on delivery charges in the long run.
All shipping prices in the table below are for parcels weighing 1kg and below. Additional charges for parcels above 1kg apply at a rate of $1/kg.
Extra area surcharges also apply for these 3 areas:
- Sentosa/Tuas South – $5.00
- Changi Airport – $7.00
- Changi Village – $6.00
Pricing Structure
| Delivery Time | Non-Member Price (Parcels <1kg) | Cut-off time to book order | Extra distance charges (destinations over 5km apart) |
|---|---|---|---|
| Next day delivery by 5pm | $7 | 1pm | – |
| Same day delivery by 10pm | $8 | 4pm | – |
| Same day delivery by 5pm | $9 | 1pm | – |
| 5-hour delivery | $9 | – | $1.50 for every 5km |
| 3-hour delivery | $10 | – | $1.50 for every 5km |
| 90 – 120 mins delivery | $11 | – | $1.50 for every 5km |
| 60 – 90 mins delivery | $14 | – | $1.50 for every 5km |
| 2-way delivery by 6pm | $20 | 1pm | $1.50 for every 5km |
| 2-way delivery in 3 hours | $25 | 1pm | $1.50 for every 5km |
Best For Non-Time-Sensitive Small Parcels – Ninja Packs
If you’re not rushing to have your parcel delivered, then Ninja Packs is a cost-effective option for small but heavy items. You will need to purchase their polymailers (in packs of 20) to pack your items, then drop them off at any of the 600+ locations islandwide. The items will reach their recipient in 1-3 days.
There are 3 different sizes for their polymailers (XS, S, M). Thereafter, it’s all-you-can-fit!
There’s no weight limit when shipping islandwide with Ninja Packs. Combined with convenient drop-off locations, Ninja Packs is a great option if you’re mailing small accessories (like cosmetics or those for mobile phones), clothing, shoes, books, and so on.
Price Structure
| Polymailer | Ninja Pack Dimension | Per Piece Price |
|---|---|---|
| XS (Regular) | 230 x 170 mm | $3.20 |
| XS (Padded) | 230 x 170 mm | $3.60 |
| S (Regular) | 350 x 250 mm | $3.50 |
| S (Padded) | 350 x 250 mm | $4.00 |
| M (Regular) | 470 x 330 mm | $3.90 |
| M (Padded) | 470 x 330 mm | $4.40 |
Best For Moving & Delivering Bulky Items – GOGOX
GOGOX was rebranded from the previous GoGoVan and is similar to Lalamove in its pricing and services.
For a separate fee, you can also hire GOGOX movers to load and unload your heavy items.
You’ll need to sign up for an account to get an exact quote for your delivery needs. Otherwise, you can get a rough estimate from the costs listed below.
Price Structure
| Vehicle | Speed | Price | Max Weight | Max Dimensions (L x W x H) | Suitable For… |
|---|---|---|---|---|---|
| Motorcycle | 1 hour | From $9 | 5kg | 30cm x 25cm x 12 cm | Door-to-door delivery for documents and small packages |
| Sedan (Car) | 1 hour | From $18 | 20kg | 70cm x 50cm x 50cm | F&B items such as cakes |
| Van | 1.5 hours | From $23 | 500kg | 2.3m x 1.2m x 1.2m | Parcels, boxes, small furniture, short plants & pets |
| 10-ft Lorry | 1.5 hours | From $40 | 1000 kg | 3m x 1.5m x 1.5m | 1 bedroom worth of items, 1 mattress, 3 seater sofa, etc. |
| 14-ft Lorry | 2.5 hours | From $80 | 2500 kg | 4.2m x 2m x 2m | 2 bedrooms worth of items, 1 sofa set, dining table and 6 chairs, etc. |
| 24-ft Lorry | 2.5 hours | From $140 | 5000 kg | 7.5m x 2.3m x 2.3m | Small offices, 3+ bedrooms worth of stuff, large office industrial equipment, etc. |
Best For Heavy Items Above 5kg – Qxpress
It’s understandable if you get lost on Qoo10’s unfriendly user interface, but their in-house courier Qxpress is a good cost-effective option for heavier deliveries of up to 20kg.
The standard Qxpress delivery is on a next-day delivery basis. However, if you need your items urgently, there’s an express delivery option for an extra S$5.99. With that, you’ll get your items in 3 hours.
Package size is limited to 140cm in total. Their Standard delivery service only accepts packages up to 20kg, while the Express option accepts up to 30kg.
Price Structure
| Qxpress Delivery Weight | Price (Standard Delivery) |
|---|---|
| Up to 5.4 kg | $4.30 |
| Up to 10 kg | $6.90 |
| Up to 15 kg | $9.90 |
| Up to 20 kg | $12.90 |
Best For Islandwide Deliveries – Grab Delivery
At the end of 2018, Grab launched their GrabExpress feature: an on-demand delivery service with live GPS tracking that delivers in just 4 hours. Users also have the option of nearly-instant delivery (complete within 1 hour) at extra cost.
There are other fees to keep in mind, such as the $0.30 platform fee and surcharges for bike and car deliveries. As an extra perk, all items will be automatically insured up to S$500.
Price Structure
| Service | Parcel Size | Max Weight | Base fee | Distance Fee | Suitable For… |
|---|---|---|---|---|---|
| Bike | 32 x 25 x 12 cm | 5 kg | $5 | $1 per km for 1st 5 km $0.70 per km thereafter | Urgent documents, packed food, and small items |
| Car | 70 x 50 x 50 cm | 20 kg | $8 | $1 per km for 1st 5 km $0.60 per km thereafter | Fragile items like cakes, flowers, or larger items |
| Large | 160 x 120 x 100 cm | 50 kg | $28 | $0.70 per km | Small appliances, furniture, and bulky items |
| 4-hour | 30 x 25 x 12 cm | Up to 2kg | $5 (0–5 km) $7 (5–10 km) $10 (10–20 km) $13 (20–30 km) | – | Smaller, non-urgent, and non-perishable items |
Best For Supporting Inclusivity – Pickupp
Pickupp is a relatively new courier in Singapore. Despite that, they take workplace inclusivity and diversity to a whole new level by hiring delivery staff with hearing disabilities. You will be notified of your item’s location via the message function within their app.
With a low flat rate and long base distance, their product and price offerings are very competitive.
Price Structure
| Service | Speed | Price | Max Weight | Size Limit |
|---|---|---|---|---|
| Express | 2 hours | From $9 | 15 kg | W + L + H <150cm |
| Same Day | 4 hours | From $8 | 15 kg | W + L + H <150cm |
| Same Day (Warehouse & Storage Delivery) | Submit order by 11am for delivery by 10pm | From $3.80 per delivery | 15 kg | W + L + H <150cm |
| Next Day | 1-3 days | From $2.80 | 15 kg | W + L + H <150cm |